I, do hereby agree to the terms of agreement of Grocedy subscription policy and as below.
- I agree that Grocedy has the right to decline acceptance into its food subscription service
- That Grocedy has the right to extend delivery date if faced with logistics issues beyond its control
- That I will not hold Grocedy or her staff liable for any misrepresentation of her product or policy other than what is contained in the product brochure and on our website, www.grocedy.com
- I will complete all my subscription instalments and charges within 27 days, every month, before I can be considered for food delivery.
- I understand that all payments for subscriptions are non-refundable. I shall not receive any refund, once Grocedy has received my subscription payment or any instalment payment towards it.
- My subscription category can only be altered only after I have completed and closed an existing subscription plan category i.e. after at least one month of a fully paid subscription. Upgrade and downgrade of subscription plans will commence the following month.
- Grocedy may alter/ review the subscription fee and charges if the need arises without prior notice due to present market conditions and this may affect the quantity of what is delivered to me.
- The delivered items shall be subject to the market rate on the day of delivery.
- All complaints shall be forwarded only by email to email@example.com and SMS.
- Any payment not duly represented on my deposit book shall be at my own risk and loss.
- Every deposit I make shall be signed for, both by myself and my agent otherwise claim of payment shall be considered null.
- Any delivery not attended to by my registered receiver or personally shall be returned to Grocedy office while pick up will be at my own expense and invitation.
- Irregular payment frequency may cause my relationship officer to be redeployed to another subscriber without any liability of refund by Grocedy. In any case, subscription instalments s can also be paid through Grocedy USSD platform at any time.
- Delivery will be made to the registered address within 5 days of your monthly maturity date.
I hereby acknowledge that I have read, understood, and agreed to the above terms and conditions of my subscription to Grocedy for its food subscription service.